Shipping policy

Processing Time

All orders are processed within 3–5 business days of payment confirmation. During high-demand drop periods, processing may take slightly longer. You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and chosen delivery method. We ship from the United Kingdom.

Domestic Shipping (UK)

  • Standard delivery: 3–5 business days
  • Express delivery: 1–2 business days (where available)

International Shipping

We ship internationally. Delivery times vary by destination, typically 7–21 business days. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Tracking

Once your order is dispatched, you will receive a tracking number via email. Use this to monitor your delivery status.

Lost or Delayed Parcels

 Vorxen is not responsible for delays caused by couriers, customs, or circumstances beyond our control. If your parcel is lost in transit, contact us at [your contact email] and we will investigate with the courier on your behalf.

Incorrect Address

Please ensure your shipping address is correct at checkout. Vorxen cannot be held responsible for orders delivered to an incorrect address provided by the customer. Additional shipping charges may apply for re-delivery

Contact

For all shipping enquiries, contact us at [Vorxen404@gmail.com]