Shipping policy
Processing Time
All orders are processed within 3–5 business days of payment confirmation. During high-demand drop periods, processing may take slightly longer. You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and chosen delivery method. We ship from the United Kingdom.
Domestic Shipping (UK)
- Standard delivery: 3–5 business days
- Express delivery: 1–2 business days (where available)
International Shipping
We ship internationally. Delivery times vary by destination, typically 7–21 business days. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Tracking
Once your order is dispatched, you will receive a tracking number via email. Use this to monitor your delivery status.
Lost or Delayed Parcels
Vorxen is not responsible for delays caused by couriers, customs, or circumstances beyond our control. If your parcel is lost in transit, contact us at [your contact email] and we will investigate with the courier on your behalf.
Incorrect Address
Please ensure your shipping address is correct at checkout. Vorxen cannot be held responsible for orders delivered to an incorrect address provided by the customer. Additional shipping charges may apply for re-delivery
Contact
For all shipping enquiries, contact us at [Vorxen404@gmail.com]